built for teams

All-In-One Customer Engagement

Hybris CRM brings together sales, service, and marketing to give your team a complete customer engagement solution. You can get up and running in minutes, and start making every sales and service engagement a personal connection.

EUR 21.00

per user / per month

Request a Call Back

into focus

Track all your customer interactions in one place to give your team the insights they need to form powerful, personal connections that drive customer engagement.

to win

Increase communication within your team by using built-in collaboration tools, so you can shorten sales cycles and engage customers more responsively and effectively.

Get started
in minutes

Get started quickly and simply with in-product tutorials that walk you through every step, from importing contacts to creating powerful dashboards and report.

Benefits of
the Cloud

Hybris CRM is cloud based, you don’t have to think about server capacity, backup and hosting of the solution. The solution is hosted and supported by SAP, so that you can concentrate on growing your business.

EUR 21.00

per user / per month

Request a Call Back

Included features and functions

Account and contact management

Lead and opportunity management

Activity management

Products and pricing

Mobile apps for iOS, Windows and Android at no additional cost

Planning and forecasting

E-mail ticket management

E-mail campaign automation and lead scoring

Powerful analytics and dashboards

Integration with Microsoft Outlook

Easy import of contacts from Google, Outlook, and CSV files

Powerful collaboration tools for teams

Simplified user, team, and data access management

Tools for personalizing and extending the solution

Guided product walkthroughs for quick onboarding

No cost for server maintenance and other hardware related costs because Hybris CRM is a cloud based solution hosted by SAP

  • Sell Smarter

    Keep your team plugged in to the information they need to close more deals.

  • Deliver First Class Service

    Drive customer satisfaction by responding quickly, and with a personal touch.

  • Generate and Nurture Leads

    Find your next customers and keep the current ones coming back for more.

  • Analyse and Optimise Leads

    Put essential data at your fingertips with dashboards and report.

Want to learn about All-In-One customer engagement build for teams?

About SAP and Hybris CRM

As the market leader in enterprise application software, SAP is at the center of today's business and technology revolution. SAP’s innovations enable 300,000 customers worldwide to work together more efficiently and use business insight more effectively.

The customer facing processes have been supported by SAP's suite for more than 18 years and have continuously been optimized and feature enriched to adhere with the trends in the market.
Hybris CRM, also known as the SAP Hybris Cloud for Customer Edge edition, is a 3rd generation CRM tool that has been developed from scratch to be hosted in the cloud focusing on todays increasing requirements.